Move your balance back to your wallet
Withdrawals follow the same path in reverse. We ask for your wallet number, you confirm the amount and we send it to your bKash, Nagad or Rocket account once verification clears. You can request a payout any time; we process them in the order they arrive. The speed depends on your wallet provider and whether your account verification is already complete.
- Open the withdrawal desk — Tap the chip icon, then choose withdraw. We show your current balance and ask which wallet you want to receive the payout.
- Enter your wallet number and amount — Type your bKash, Nagad or Rocket number exactly as it appears in your wallet app. Enter the amount you want to withdraw.
- Complete verification if prompted — If this is your first withdrawal or we need to confirm your identity, we ask for a document photo. This step protects your account from unauthorised access.
- We send the payout to your wallet — Once verification clears, we release the funds to your wallet number. Check your bKash, Nagad or Rocket app for the incoming transfer notification.