Reference

Privacy Policy for ok777 Account Holders

We collect and handle your account data to run the platform, process your bKash, Nagad and Rocket transactions, and keep your login secure. This policy explains what we collect, how we use it, and how you can request changes or deletion.

Account data protectionPayment verificationCookie transparencyUser access requestsJurisdiction-based service
ok777 Privacy Policy for ok777 Account Holders
PRIVACY ENQUIRIES

How to Reach Us About Your Data

If you want to review the data we hold, request corrections, or ask for deletion, contact our support team through any of the channels below. We respond to data access requests within seven business days and will walk you through the verification steps before releasing account information.

Live Chat Open the chat widget in the account dashboard and select Privacy Request from the topic menu. An agent will verify your identity using your registered mobile number and email before processing data access or deletion requests.
Email Support Send your request to our privacy contact address from the email registered to your ok777 account. Include your username and mobile number so we can match the request to your profile and respond securely.
Account Settings Log in and navigate to Privacy Controls under Account Settings. You can download a copy of your data, update consent preferences for marketing communications, or submit a deletion request directly from that page.
DATA HANDLING

How We Protect Your Information

We encrypt payment data in transit and at rest, restrict staff access to personal records on a need-to-know basis, and run regular security audits on our account and wallet infrastructure. Every login generates an OTP sent to your mobile to confirm it's you, and we flag unusual access patterns for manual review.

Payment Encryption

Your bKash, Nagad and Rocket transaction details are encrypted using industry-standard SSL protocols the moment you submit a deposit or withdrawal request. We store only the transaction reference and amount, never your wallet PIN or password.

Cookie Management

Essential cookies keep your session active and remember your language preference. Analytics cookies track which game categories you visit to improve the lobby layout. You can disable non-essential cookies in your browser without losing account access or payment functions.

Account Access Control

Every login requires an OTP sent to your registered mobile number. If we detect a login attempt from a new device or IP address, we send an alert and require additional verification before granting access to your wallet balance.

Data Retention Policy

We keep transaction logs for the period mandated by financial record-keeping rules in our operating jurisdictions. Profile data is retained while your account is active.

Privacy Policy Questions from Bangladesh Players

We collect your mobile number, email, chosen username and the payment details you provide for bKash, Nagad or Rocket deposits. We also log your device type, IP address and session activity to secure your account and prevent unauthorized access.

We do not sell or rent your personal data. We share transaction details with payment processors like bKash, Nagad and Rocket only to complete deposits and withdrawals. We may disclose data if required by law or to prevent fraud.

Log in and go to Privacy Controls under Account Settings to download your data or submit a deletion request. You can also contact support via live chat or email, and we will verify your identity before processing the request.

We use essential cookies to keep you logged in and remember your language preference, plus analytics cookies to track which game categories you visit. You can disable non-essential cookies in your browser settings without affecting account or payment functions.

When you close your account, we anonymize your profile data within thirty days. Transaction records are archived for the period required by financial compliance rules in the jurisdictions we operate under, then securely deleted.

Yes. All payment details are encrypted in transit using SSL and stored encrypted on our servers. We never store your wallet PIN or password, only the transaction reference and amount so we can reconcile your balance.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.